Please be aware of a scheduled systems outage as UCPath implements eForms Enhancements Phase 3, designed to improve usability, accessibility, and the overall user experience.
Outage Details
Timeline
Wednesday, September 16, 2026 at 12:01 AM – Monday, September 21, 2026 at 12:01 AM
For urgent matters during the scheduled eForm downtime, locations and employees may contact UCPath for additional assistance.
Impact
- All UCPath eForms will be unavailable during this period
- Other UCPath modules (Absence Management, Benefits Administration, Payroll, Workforce Administration, etc.) will not be affected
The outage will impact all eForms, including employee self-service, initiator, and approver forms such as:
| Category | eForm Name |
|---|---|
| Initiator-Facing | Request to Exceed Maximum Vacation Accrual Limit |
| Initiator-Facing | State Agency Prior Service Verification |
| Employee-Facing | Out of State Income Tax Withholding |
| Employee-Facing | Foreign Source Income Statement |
| Employee-Facing | Update Dependent Information |
| Dual (Employee & Initiator) | Records and Data Request |
| Dual (Employee & Initiator) | Benefits Request |
Important Actions
- Ensure all pending eForms are approved or denied by September 16, 2026
- Review and complete any urgent submissions before the outage begins
- UCPath will continue processing forms submitted prior to the outage
How to Prepare
The enhanced eForms experience will be available beginning September 21, 2026, featuring improved usability and navigation, enhanced accessibility, and streamlined user experience.
- After go-live, clear your browser cache and cookies to ensure proper functionality
- Review the Upcoming eForm Enhancements and Unavailability article below and UCPath Job Aid: Clear Your Browser Cache for more details
Original Communication
On September 4, we received the following communication from the UCPath Center regarding the upcoming eForms outage.
UCPath has successfully resolved the issues that previously delayed the implementation of the enhancements to eForms. As a result, we have a new deployment schedule for these enhancements.
All eForms will be unavailable during an upcoming downtime period. UCPath will process all previously submitted forms during this downtime.
UCPath eForms will be unavailable as of September 16, 2026, including the following:
| Request to Exceed Max Vacation/PTO |
| State Agency Prior Service Verification |
| Out of State Income Tax Withholding |
| Foreign Source Income Statement |
| Records and Data Request |
| Benefits Request |
| Update Dependent Information |
All eForms will be available again on Monday September 21, 2026.
Please ensure that you make any necessary e-Form updates before these dates. For urgent matters during the scheduled eForm downtime, locations and employees may contact UCPath for additional assistance.
What’s Changing
These updates improve usability, accessibility and the overall user experience without changing the underlying eForm processes or functionality:
Updated eForms Appearance and Accessibility
eForms will have a refreshed look and feel using modern design standards. Users will notice improved readability, clearer navigation, better spacing, stronger color contrast and enhanced support for keyboard and assistive technology users.
Simplified Self-Service Form Access
For eligible self-service eForms, employees will no longer need to search for themselves before starting a form. Forms will automatically open for the logged-in employee, reducing clicks and simplifying the process.
Users with transactor or administrator access will still retain employee search functionality where applicable.
Approver Name Anonymization
Approver and processor names will no longer be displayed to end users on targeted eForms. Instead, users will see general references such as “UCPath” or “UCPath Center.” This change helps create a more consistent user experience while still providing clear status updates on forms.
Exceed Vacation Limit eForm
The comments section on the Request to Exceed Vacation Limit eForm has been updated to improve usability. Users will no longer receive a hard-stop error requiring comments before submission, and the comments area can expand or collapse as needed.
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